1. INTRODUCTION
Welcome to Loan Signing Solutions (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our services, website, and platform as a notary signing agent or a client engaging our notary services. By using our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.
2. ELIGIBILITY & MEMBERSHIP REQUIREMENTS
To register as a notary signing agent with Loan Signing Solutions, you must:
- Hold a valid and current Notary Commission in your state.
- Maintain Errors and Omissions (E&O) insurance.
- Comply with all federal, state, and local laws governing notary services.
- Submit required documentation, including but not limited to:
- Notary Commission
- Errors & Omissions Insurance
- Background Screening Report (recommended)
- Signing Agent Certifications (recommended)
- Complete and submit the following agreements:
- Independent Contractor Agreement
- Vendor Payment Agreement
- Code of Conduct Agreement
3. INDEPENDENT CONTRACTOR RELATIONSHIP
Notaries working with Loan Signing Solutions operate as independent contractors, not employees. You are responsible for managing your own tax obligations, expenses, and compliance with local notary laws. Loan Signing Solutions does not provide benefits, workers’ compensation, or liability coverage beyond facilitating assignments and payments.
4. SERVICE EXPECTATIONS & CODE OF CONDUCT
By accepting assignments through Loan Signing Solutions, notaries must:
- Arrive on time to appointments.
- Follow all legal and ethical guidelines for notary services.
- Never provide legal or financial advice to signers.
- Ensure that all documents are signed and completed without errors before submission.
- Maintain strict confidentiality—loan terms and borrower information must not be shared with anyone, including spouses, family members, or in notary forums.
- Dress and act professionally at all times.
Failure to meet these expectations may result in removal from our network.
5. PAYMENT TERMS
- Notaries receive 100% of the signing fee, with no hidden deductions.
- Payments are processed based on the terms outlined in the Vendor Payment Agreement.
- Loan Signing Solutions handles payment processing, collections, and any associated fees, ensuring timely compensation.
- Any disputes regarding payments must be reported to Accounting at accounting@loansigningsolutions.com within 30 days of the assignment date.
6. CANCELLATIONS & RESCHEDULING
- If a borrower cancels a signing, Loan Signing Solutions is not responsible for compensating the notary unless otherwise agreed.
- Notaries must provide at least 24 hours’ notice if they need to cancel an assignment. Frequent cancellations may result in removal from our network.
7. NON-REFUNDABLE PAYMENTS
All payments made to Loan Signing Solutions are non-refundable due to the nature of our onboarding and verification process and the costs incurred.
This includes fees associated with contracting third-party companies for background screening, credential verification, and administrative processing. These services are initiated within 1–2 business hours of payment, making refunds impractical and ineligible—no exceptions will be made.
If you are not comfortable with the outcome of your screening or with this non-refundable payment, please do not begin the application process.
By proceeding, you acknowledge and agree to these terms.
8. CONFIDENTIALITY & DATA SECURITY
- Notaries must maintain strict confidentiality of all borrower information.
- Sharing details about signings, loan terms, or borrower identities—whether in person, online, or in notary forums—is strictly prohibited.
- Loan Signing Solutions implements measures to protect client data but is not responsible for any third-party data breaches.
9. LIABILITY LIMITATIONS
Loan Signing Solutions is not liable for:
- Errors made by independent notaries.
- Delays due to borrower unavailability, document errors, or other unforeseen circumstances.
- Any damages resulting from misinterpretation of loan documents by the borrower.
10. TERMINATION OF SERVICE
Loan Signing Solutions reserves the right to terminate your access to our network at any time, without notice, for violations of these Terms, failure to meet professional standards, or any misconduct that affects our clients or reputation.
11. MODIFICATIONS TO TERMS
Loan Signing Solutions may update these Terms at any time. Continued use of our services constitutes acceptance of any modifications.
12. CONTACT INFORMATION
For any questions or concerns regarding these Terms, please contact us at:
support@loansigningsolutions.com
By using Loan Signing Solutions, you acknowledge that you have read, understood, and agreed to these Terms of Service.